Privacy Policy

This Privacy Policy explains how CopperMaster collects, uses, discloses, and protects information when you use our website, browse product pages, download specification sheets, contact us through direct channels, or communicate with us about sourcing, samples, quotations, or export orders.

CopperMaster does not currently offer customer account registration, online checkout, or public inquiry forms on this website. If you contact us through email, phone, WhatsApp, social media, or another third-party platform, that platform may also process your information under its own privacy policy.

We may collect business contact information you choose to provide, such as your name, company, email address, phone number, country or region, destination market, product interests, drawings, quantity details, packaging requirements, and message content.

We may collect website and device information automatically, including IP address, browser type, device information, referring pages, pages viewed, approximate location, access time, language preference, and interactions with product pages, search, downloads, or the site assistant.

We may keep inquiry and business records related to product matching, model number confirmation, quotation review, samples, shipping discussion, customer support, and order coordination. We do not collect payment card details through this website.

• To respond to product questions, quotation requests, sample discussions, specification review, and export coordination.
• To match products, confirm model numbers, prepare product information, discuss packaging or customization, and support project follow-up.
• To operate, secure, debug, measure, and improve the website, product pages, search experience, downloadable PDFs, and site assistant.
• To maintain business, legal, security, tax, and compliance records, and to protect CopperMaster, our customers, and our website from misuse.
• To send business communications related to an active inquiry or a relationship you have requested.

We use cookies, local storage, analytics, performance tools, and similar technologies to keep the website functional, remember language choices, understand page performance, improve product content, and maintain security. Our website may use hosting, analytics, speed measurement, search engine verification, and related tools provided by service providers such as Vercel, Microsoft Bing, and other infrastructure providers.

More detail about these technologies is available in our Cookie Policy.

We do not sell personal information. We may share information with service providers that support website hosting, analytics, performance measurement, search engine verification, communications, file storage, logistics discussion, customer support, professional services, or related business operations.

We may disclose information when required by law, to protect rights or safety, to prevent website misuse, to enforce our terms, or in connection with a merger, restructuring, transfer, or other business transaction.

We use reasonable administrative, technical, and organizational measures intended to protect information. No internet transmission or storage system is completely secure, so please avoid sending sensitive personal, financial, or highly confidential project information unless it is necessary for your inquiry.

CopperMaster serves international business buyers. Information may be processed in countries or regions where CopperMaster, our personnel, or our service providers operate, including China, the United Arab Emirates, the United States, and other regions involved in website hosting, quotation, samples, logistics, or customer communication.

We keep information for as long as reasonably needed for the purposes described in this policy, including active inquiries, business records, legal obligations, security, dispute resolution, and operational needs.

You may ask us to access, correct, delete, or limit certain information where applicable. You may also opt out of non-essential business communications. Browser settings can be used to block or delete cookies, although some website functions may be affected.

We may need to retain certain information where required for business records, legal obligations, security, fraud prevention, or dispute resolution.

This website is intended for business and trade users. It is not directed to children, and we do not knowingly collect information from children.

We may update this Privacy Policy when our website, tools, service providers, or legal requirements change. The effective date above shows when this version took effect.

For privacy questions, contact us at coppermaster.net@gmail.com or sales@coppermaster.net.